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All-in-one did not add any instruments

PostPosted: Sat Oct 07, 2017 3:58 pm
by Aussie
Hi, I have Kindle 8 Fire (brand new) and added Music Studio yesterday (it works great).
Then I purchased the All-In-One package (all through the amazon store), but no instruments appeared (I really want the didgeridoo!!!). I saw the other forum message and tried a power-down restart etc. but still no extra instruments, and the shop still appears in instrument listing.
Any ideas are welcome please. I am excited to use this program to it's fullest.
Thank you, Aussie

Music Studio v. 2.0.3 (shouldn't this version be updating somehow)
Kindle 8 Fire (7th Gen)
All-in-one Package:Placed on Friday, October 6, 2017
Amazon Appstore
Sold by Amazon Digital Services LLC
$6.99

Re: All-in-one did not add any instruments

PostPosted: Mon Oct 09, 2017 7:17 pm
by Alex
I saw the other forum message and tried a power-down restart etc.

You mean this forum thread? viewtopic.php?f=3&t=7738#p13859
I'm sorry but I still don't know why this happens on some Kindle Fire devices and not on others. If the troubleshooting steps in the other threads don't help, all I you can do is to request a refund for the All-in-one pack from Amazon.

Re: All-in-one did not add any instruments

PostPosted: Tue Oct 10, 2017 8:57 am
by Bianca
They are both brand new fire 8s ......

Re: All-in-one did not add any instruments

PostPosted: Tue Oct 10, 2017 9:27 am
by Alex
Right, we'll have to get one for testing...

Re: All-in-one did not add any instruments

PostPosted: Wed Oct 11, 2017 5:16 pm
by Aussie
Thanks mates.
Yep still no extra instruments. A shame as I was really looking forward to those. I will contact Amazon I guess, when it's worth getting the $6.99 back.
Cheers