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Restore purchases

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Restore purchases

Postby Pschiiit » Sun Dec 19, 2010 3:50 pm

I reinstall the app yesterday but I couldn't restore the all-in-one pack. I tried several times the restore button but it won't turn green(I wait an entire diner time but nothing). Any advice to help me?
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Joined: Sun Dec 19, 2010 3:42 pm

Re: Restore purchases

Postby Mr.Aufles » Sun Dec 19, 2010 6:36 pm

Eh, buy it again? I think that will download it by free.
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Joined: Fri Sep 10, 2010 7:05 am

Re: Restore purchases

Postby Alex » Sun Dec 19, 2010 9:25 pm

Yes, the in-app purchase server seem to have a problem with restore requests since yesterday.

If the Restore button doesn't do anything, just "buy" the instruments/packages again, they will be a free download. Fortunately iTunes makes it impossible to pay twice for something with the same account.

The first popup asks you about purchasing it, then if you click yes the second popup tells you that you have already purchased it and it's a free download. These are automated messages from the iTunes Store, unfortunately we can't improve them.

:!: Just be sure to use the same iTunes account with which you purchased it for the first time!
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Re: Restore purchases

Postby Pschiiit » Tue Dec 21, 2010 3:19 am

Thank you I wasn't sure of that. Great application by the way!
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Joined: Sun Dec 19, 2010 3:42 pm

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