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New Version Won't Install

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New Version Won't Install

Postby Gene » Wed Mar 29, 2017 5:12 pm

I have a fourth gen Ipad, model number FE401LL/A, running iOS 10.2.1(14D27), firmware 11.21.00.
I use Music Studio a lot, but it has not been able to update to the newest version, with no explaination. I have been trying for nearly a year.
Gene
 
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Joined: Wed Mar 29, 2017 5:04 pm

Re: New Version Won't Install

Postby Alex » Sun Apr 02, 2017 11:09 am

Stuck app updates are a rare but known issue of iOS. The app itself cannot do anything about it, because iOS manages app installation and updates. Here are a few things to try to resolve this issue:
https://www.ikream.com/2017/02/fix-apple-iphone-6-apps-stuck-waiting-status-download-install-update-processes-23983

But before you delete Music Studio (in order to try a fresh install), backup your data (projects, audio files...) because iOS deletes all app data when uninstalling an app! Here's how:
viewtopic.php?f=3&t=84&p=327
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Alex
 
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Location: Austria


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