Compatibility question
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Compatibility question
Since the update on the 26th of Dec my device is no longer compatible so I wasn't able to download the latest update. Do you know if compatibility issues will be addressed in future updates?
- Wanderer8
- Posts: 4
- Joined: Tue Jan 02, 2018 4:37 pm
Re: Compatibility question
Lg fortune M-153
OS 6.0.1
I am running into some difficulties trying to update past that
OS 6.0.1
I am running into some difficulties trying to update past that
- Wanderer8
- Posts: 4
- Joined: Tue Jan 02, 2018 4:37 pm
Re: Compatibility question
That's odd, Music Studio definitely runs on Android 6 and your device is a newer model, so I don't see any possible compatibility issues.
What exactly happens when you want to download the Music Studio 2.1.1 update from the Play Store?
Is there even an Update button? Or an error message?
What exactly happens when you want to download the Music Studio 2.1.1 update from the Play Store?
Is there even an Update button? Or an error message?
- Alex
- Posts: 2125
- Joined: Wed Jun 23, 2010 4:55 pm
- Location: Austria
Re: Compatibility question
I bought it on appstore and the update wont allow me to use the app im on android 5
- DojaRoGue
- Posts: 3
- Joined: Fri Jan 05, 2018 5:39 pm
Re: Compatibility question
I get an error message saying my device isnt compatible with this version
- DojaRoGue
- Posts: 3
- Joined: Fri Jan 05, 2018 5:39 pm
Re: Compatibility question
When I went to Google play music studios doesn't even show up. I had to use a link on here to it and it says its not compatible.
- Wanderer8
- Posts: 4
- Joined: Tue Jan 02, 2018 4:37 pm
Re: Compatibility question
Wanderer8 wrote:When I went to Google play music studios doesn't even show up. I had to use a link on here to it and it says its not compatible.
Thanks, that gives us a hint at least. We're looking into it.
I assume that the Play Store doesn't provide you with any details about why it's not compatible?
DojaRoGue wrote:I bought it on appstore and the update wont allow me to use the app im on android 5.
I get an error message saying my device isnt compatible with this version
Which device model do you have? Is it the LG Fortune M153 too?
- Alex
- Posts: 2125
- Joined: Wed Jun 23, 2010 4:55 pm
- Location: Austria
Re: Compatibility question
We just released an update (version 2.1.2) that addresses this issue.
Please let me know if Music Studio is now available on your devices.
Please let me know if Music Studio is now available on your devices.
- Alex
- Posts: 2125
- Joined: Wed Jun 23, 2010 4:55 pm
- Location: Austria
Re: Compatibility question
Yes it works. Ty very much for the prompt response and quick solution
- Wanderer8
- Posts: 4
- Joined: Tue Jan 02, 2018 4:37 pm
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